Policies & Disclosures
At 24 Books, we’re committed to upholding the highest standards of professionalism, confidentiality, and ethical practice. This page provides access to key documents that outline our service commitments, responsibilities, and compliance with industry regulations. We believe in keeping things clear and transparent — so you always know where you stand.
Below, you can view or download our key policy documents:
Disclosure Statement
Details our qualifications, services, and any relevant associations, so you can make informed decisions.
👉 Download Disclosure Statement (PDF)
Policy Statement
Describes our commitment to ethical conduct, data protection, and client confidentiality.
👉 Download Policy Statement (PDF)
Privacy Policy
Explains how we collect, use, store, and protect your personal information, in line with Australian privacy laws.
👉 Download Privacy Policy (PDF)
Terms of Engagement
Outlines the scope of our services, responsibilities, fees, and how we work together.
👉 Download Terms of Engagement (PDF)
TPB – Information for Clients
Provides details about your rights and our obligations as a registered BAS agent under the Tax Practitioners Board (TPB), including professional conduct requirements.
👉 Download TPB – Information for Clients (PDF)
TPB – Proof of Identity Checks for Client Verification
Outlines the TPB’s requirements for verifying client identity before providing BAS services, and how we meet those obligations.
👉 Download TPB – Proof of Identity Checks for Client Verification (PDF)